Give your customers freedom of movement while waiting and let them join the Whoonext digital queue with their smartphones. Old-fashioned queuing devices and expensive sequential number systems with unnecessary hardware are a thing of the past. Whoonext is a contemporary queue management system that removes the inconvenience of physical queues. Save considerably on operational costs, manage customer flows and promote customer satisfaction.
Create more revenue by being more efficient and serving more customers without losing any customers to long queues and waiting times.
No more angry customers leaving your establishment because of long waiting lines and waiting times without freedom of movement.
The online portal is available via a desktop computer, laptop, tablet and smartphone. You are able to manage your queue with just one click.
Your customer has the posibility to chose the way they want to join the digital queue. This can be done easily by using the camera of a smartphone or our Whoonext app.
You decide how long you want to wait on a customer. You could let people cut in front or delete your no show customer from the queue.
Whoonext can be used by customers standing in line for your product or service but it can also be a useful tool to create more efficiency for your internal business processes.
Register and create an account. Within only 1 minute you are able to start using your own digital queue!
After creating your account, the unique QR-code can be presented to your customers via a tablet or print the QR-code in the online portal. By scanning this code your customers are able to join the digital queue.
In your Whoonext online portal you are able to manage your own digital queue(s). You decide who is next. What are you still waiting for and register now for a 30-day free trial!
It’s possible to manage multiple queues and support multiple counters. Check the subscription page to see which package works for you.
On your queue managing page you will find the total waiting time of your customers. The time you are waiting for your customer when it is his or her turn, is also presented.
When needed, it is possible to place multiple customers to the number one position at the same time.
When desirable, it is possible to move customers, despite of their queue position, to the number one position.
It is possible to manually add a customer to the digital queue via the online portal.
When your customer is almost next, he or she will receive a notification. This way your customer will always be back on time at your establishment.
In the online portal there is a customer screen available. On this screen the total queue can be presented to your customers.
Present the unique QR-code of your location to your customers via a tablet. If your customer does not own a smartphone or does not want to use it, they are also able to manually add themselves via this screen.
